Provides technical support and troubleshooting for the Learning Management System (LMS) and related instructional technologies to support stable and effective course delivery. Works closely with faculty and staff to assist with course setup, configuration, system navigation, and the resolution of technology-related issues across online and hybrid learning environments. Remediates instructional materials to ensure compliance with accessibility standards and applicable regulations, helping promote equitable access for all learners. Also assists with testing, piloting, and implementing instructional technologies, including emerging and AI-enabled tools, within assigned initiatives and projects. Enjoys supporting innovative teaching practices and contributing to meaningful digital learning experiences across the institution.
Holds a master’s degree in piano performance and a master’s degree in educational technology. As a long-term musician, developed a deep appreciation for discipline, creativity, and continuous growth. Grateful for this unique educational journey, which brings both artistic perspective and technical understanding to the field of instructional technology, and is thankful to contribute to work that supports teaching and learning.